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A word from the Managing Director: “We aim to establish long term, mutually beneficial working relationships, helping organisations grow and avoid the pitfalls that many fall into. Too many organisations feel their certification is a burden. We want to help organisations realise the benefits of effective management systems and certification”
25 Steps to ISO 9001 Certification
Certification

ISO 9001 in 25 steps

There’s quite a bit of sorcery surrounding ISO 9001 and it’s often consultants who proliferate that view, but we’re going to provide the simplest explanation of what you have to do to comply with ISO 9001 in as few words as possible (or 25 steps).

By admin, 6 yearsDecember 4, 2019 ago
Quality Management for Service Industries
Customer Service

Quality Management for Service industries

After a frustrating experience with an online game recently I thought it would provide a great example of how ISO 9001 can relate to a service industry mostly outside of certification – online gaming.

By admin, 7 yearsNovember 17, 2019 ago
Linked Documents in Microsoft Word
Microsoft Office

Making the preparation of Project Documents easier

Do you create similar documents time and time again for project after project? If so, we may have a solution to make this burden easier. It requires only your existing MS Office software.

By admin, 7 yearsOctober 30, 2019 ago
Certification

Is ISO 45001 replacing AS 4801

Despite there being little commitment to actually state it, ISO 45001 adopted by Australia in March 2018, will replace AS 4801. There seems to be a mixed message about how likely AS 4801’s withdrawal is. It will happen and we believe it will happen around 2021. This is because 2021 Read more…

By admin, 7 yearsOctober 24, 2019 ago
Decline of ISO certificates
Certification

Growth of ISO Certificates

Someone commented on LinkedIn that the number of ISO 9001 certificates being issued was declining. We thought this was a good reason to determine the facts. We obtained data for ISO 9001, ISO 14001 and ISO 27001 and the analysis was interesting. The following data was taken from the ISO Read more…

By admin, 7 yearsOctober 22, 2019 ago
Management

How to stop employing toxic managers

LinkedIn is full of articles providing advice on what good management looks like and how a bad manager can turn a workplace toxic. We have all experienced poor management and as employees we generally moan and when it gets too bad, we leave. What can we do to prevent the Read more…

By admin, 7 yearsSeptember 23, 2019 ago
Management

Do your workers listen to you?

As a consultant I’ve heard the phrase “They’re more likely to listen to you than us” from more business managers than I care to count.  This article will explore some of the reasons why workers don’t listen to management.

By admin, 7 yearsSeptember 20, 2019 ago
2nd Party Audit

Internal Auditor Training

There is little guidance as to what Internal Auditor Training or 2nd Party Auditor Training should include. There are also no recognised standards for Internal Auditor Training. The only documented requirement is that internal auditors shall be trained and competent. The content and duration of these courses are very much Read more…

By admin, 7 yearsSeptember 10, 2019 ago
Internal Auditor Training
2nd Party Audit

5 reasons why you should use a consultant for Internal Auditor Training

Most people tend to believe that Certification Bodies provide the only suitable Internal Auditor training, but you might find you get a better service using a Consultant. Read this article before deciding to part with your money.

By admin, 7 yearsSeptember 4, 2019 ago
Certification

Achieving ISO Certification

Have a read of an article we recently posted on the Medium website. It provides a short summary of management system requirements and the steps to certification. https://medium.com/@rob_85264/achieving-iso-certification-b6f7590dc185

By admin, 7 yearsAugust 20, 2019 ago

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About Rob Kellock Business Consulting

DSC_0883-webRob Kellock, Managing Director, established RKBC in 2007 after emigrating from the UK. The consultancy was established to benefit from Rob Kellock's extensive industrial experience in Management Systems. RKBC is a small business does not outsource apart from a few specialist services.

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