Management Systems authoring is not difficult, but it is time consuming. The following rules are designed to help you get it right first time and avoid some of the unnecessary wasted time that so many previous system administrators have spent. Only document in your management system: knowledge you need to Read more…
The management system standards currently makes more reference to processes than they do procedures. This is because with modern software which utilises workflows and automated machines often a process can be controlled automatically without relying on people and procedures, but what if you don’t have fancy software controlling your processes. Do you still need procedures or can you use processes?
Not getting Quality Management right can be expensive, but the cost of developing a management system might be less than you think, especially if you qualify for a grant!
Many of our clients have specific business goals, aims and objectives. So why, as soon as we start talking about management system objectives, do business leaders switch off?
Management system objectives should include the business objectives. The ISO management system standards aim to get leaders to engage with the management system and carefully consider the business’ direction rather than just setting the next financial or growth target.
This workshop article aims to help you hone your objective setting skills.Read article
As consultants you may think we would be against purchasing off-the-shelf systems. In fact we believe they have a place & can be incredibly useful, but there are limitations. We help you decide whether they will be useful to you.Read article