Customer Feedback

This form is for RKBC customers to provide any feedback regarding our processes and help us improve our services – we ask that you only complete it in response to a request from RKBC, otherwise it may be treated as spam. If you are a customer, and have not been asked to complete this form, just drop us an email and we’ll explain how we prevent your feedback from being ignored.

Please also leave a review on our Our Google Page as this can help us thrive and still be there if you need us in the future.

Authorised *

Name of Company

Person completing the form

1. What do you think the key benefits of your management system and certification are to you and your business?

2. Which parts of the process did you get most out of?

3. Which were the hardest parts to get to grips with?

4. Are there any parts of your management system which you believe still need work?

5. Are there any parts of the service we provide which can be improved?

6. Would you like to have ongoing regular catchups to review your system’s progress and be appraised of any new services we are providing?

• Yes
• No

7. Are you willing to allow these comments to be used in advertising?

• Yes
• No

If you authorise us to do so, we may reproduce these comments in whole or in part and attribute the comments to your organisation.

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