The management system standards currently makes more reference to processes than they do procedures. This is because with modern software which utilises workflows and automated machines often a process can be controlled automatically without relying on people and procedures, but what if you don’t have fancy software controlling your processes. Do you still need procedures or can you use processes?
There’s quite a bit of sorcery surrounding ISO 9001 and it’s often consultants who proliferate that view, but we’re going to provide the simplest explanation of what you have to do to comply with ISO 9001 in as few words as possible.
After a frustrating experience with an online game recently I thought it would provide a great example of how ISO 9001 can relate to a service industry mostly outside of certification – online gaming.
Do you create similar documents time and time again for project after project? If so, we may have a solution to make this burden easier. It requires only your existing MS Office software.
Despite there being little commitment to actually state it, ISO 45001 adopted by Australia in March 2018, will replace AS 4801. There seems to be a mixed message about how likely AS 4801’s withdrawal is. It will happen and we Read more…
Someone commented on LinkedIn that the number of ISO 9001 certificates being issued was declining. We thought this was a good reason to determine the facts. We obtained data for ISO 9001, ISO 14001 and ISO 27001 and the analysis Read more…
LinkedIn is full of articles providing advice on what good management looks like and how a bad manager can turn a workplace toxic. We have all experienced poor management and as employees we generally moan and when it gets too Read more…
As a consultant I’ve heard the phrase “They’re more likely to listen to you than us” from more business managers than I care to count. This article will explore some of the reasons why workers don’t listen to management.
There is little guidance as to what Internal Auditor Training or 2nd Party Auditor Training should include. There are also no recognised standards for Internal Auditor Training. The only documented requirement is that internal auditors shall be trained and competent. Read more…
Most people tend to believe that Certification Bodies provide the only suitable Internal Auditor training, but you might find you get a better service using a Consultant. Read this article before deciding to part with your money.
