Integrated management system
Trello for managing Complaints, Non-conformances & Improvements
Could Trello be a useful tool for your management system?
Resources
Certification
The process of obtaining ISO Management System Certification
When RKBC meets its customers, the first questions a customer asks is: What is the process for obtaining certification and how long will it take? This article aims to explain this process and explain why the time it takes is very difficult to quote for and why a consultant who provides a definitive timeline should not be trusted.
Environmental Management
23 rules for creating a Management System
Management Systems authoring is not difficult, but it is time consuming. The following rules are designed to help you get it right first time and avoid some of the unnecessary wasted time that so many previous system administrators have spent. Read more…
Health and Safety Management
Pandemic should be on your Risk Register
Up until recently we would not have expected any other pandemic to feature in a Risk Register, but what about now? This article explores whether it should be on your risk register.
Health and Safety Management
Prioritising Risks and Opportunities on the same scale
Management System Standards expect you to prioritise your risks and opportunities, but how do you align risk and opportunity. How do you decide when to prioritise a opportunity over a risk? This article aims to provide a methodology for doing just that.
Environmental Management
Integrated hierarchy of control
The Hierarchy of Control is safety focused. This article explores how we can adjust it so that it suits quality and environmental management too. We have the answer.
Environmental Management
Processes and their place in Management Systems
The management system standards currently makes more reference to processes than they do procedures. This is because with modern software which utilises workflows and automated machines often a process can be controlled automatically without relying on people and procedures, but what if you don’t have fancy software controlling your processes. Do you still need procedures or can you use processes?
Certification
ISO 9001 in 25 steps
There’s quite a bit of sorcery surrounding ISO 9001 and it’s often consultants who proliferate that view, but we’re going to provide the simplest explanation of what you have to do to comply with ISO 9001 in as few words as possible (or 25 steps).
Customer Service
Quality Management for Service industries
After a frustrating experience with an online game recently I thought it would provide a great example of how ISO 9001 can relate to a service industry mostly outside of certification – online gaming.
Microsoft Office
Making the preparation of Project Documents easier
Do you create similar documents time and time again for project after project? If so, we may have a solution to make this burden easier. It requires only your existing MS Office software.
