After a frustrating experience with an online game recently I thought it would provide a great example of how ISO 9001 can relate to a service industry mostly outside of certification – online gaming.
Tag Archives: quality management
As a management consultancy our customers expect results for their money and we obviously aim to serve. During an internal audit we identified a big risk for a customer and the next day we fixed it. […]
Trust is a big word and as the marketing gurus tell us building up brand trust is vitally important to the brand success, but it is hard won. The success of a Management System works […]