Articles and resources relating to Management System Design. The articles and resources provide practical guidance for the design of management systems.
The management system standards currently makes more reference to processes than they do procedures. This is because with modern software which utilises workflows and automated machines often a process can be controlled automatically without relying on people and procedures, but what if you don’t have fancy software controlling your processes. Do you still need procedures or can you use processes?
Is your management system effectively controlled? Are considering purchasing an application to host your system?
Here’s why you should consider Sharepoint first.
Don’t want to set up an expensive document management system, but you’re concerned that hosting business critical content on an open network leaves you vulnerable to loss or unauthorised amendment? RKBC has the answer.
Having trouble with the search results in Sharepoint. This article might provide the answers.
The latest version of the standards now require us to identify opportunities and risks over and above those traditional quality, safety and environmental risks (which most company’s seem to understand). These opportunities and risks extend to the business as a whole, rather than just the delivery of products and services. Read more
In March 2013 Rob Kellock Business Consulting launched an Action Register which became the backbone to many Management Systems delivered to its smaller customers. The register allows all findings whether from complaints, audits, observations or opportunities for improvement to be registered, risk assessed and prioritised. It provides rules to manage Read more
A short post to clarify the difference between conformance and compliance – words which are often interchanged, but should they be? Here’s just a few lines to explain the difference between them and also why they tend to become confused.
(more…)
Not getting Quality Management right can be expensive, but the cost of developing a management system might be less than you think, especially if you qualify for a grant!
Many of our clients have specific business goals, aims and objectives. So why, as soon as we start talking about management system objectives, do business leaders switch off?
Management system objectives should include the business objectives. The ISO management system standards aim to get leaders to engage with the management system and carefully consider the business’ direction rather than just setting the next financial or growth target.
This workshop article aims to help you hone your objective setting skills.
Read article
Hire a management consultant to add value, save time and money
Do you understand the benefits of hiring a management systems consultant and can you justify not using internal resource? “Why should I hire you?” is also a question we have to answer on a regular basis. As such I thought it would be useful to document what I see as the major benefits of using a management systems consultant.