Many companies select an Accredited Body (or Certification Body) on the basis of having the most recognised certification marks. Those marks can be a fully justify the purchasing decision, but there can be good reasons to consider others. Read article
Some companies are profitable through the exploitation of their workers. Some companies are profitable through the exploitation of their customers. A socially responsible, quality company is successful through hard work and the exploitation of innovation. Make sure you know what Read more…
Recently Certification Bodies appear to have taken more interest in how organisations evaluate their compliance with requirements. Several of our customers have suffered nonconformities raised with this type of finding. This article explores how to meet the requirements. Read article
ISO 9001 is an international standard for quality management systems. A quality management system is a set of policies and procedures that document company quality processes. This post explores the aims of ISO 9001, why your customers might want you to have it and why you might want it. Read article
Design and Development is often an element of Management Systems which is either neglected or excluded from the scope of an organisations certification. This post explains whether you need a design and development procedure and how to meet the requirements. Read article
This post explains the difference between a mission, primary objectives, a secondary objectives, targets and goals in simple, easily remembered terms.
Read articleResources for those seeking Certification or Accreditation (General and NSW) Read article
Management System procedures are not complex, but if you have little experience in writing them or want to improve ones already written then this should help you. Read article
Trust is a big word and as the marketing gurus tell us building up brand trust is vitally important to the brand success, but it is hard won. The success of a Management System works in a similar way. Users need to trust the management system in order for it to be used and therefore for it to be of benefit to the organisation. This article explores what your management system needs to establish that trust. Read article