Resources

Safety messages with imagination

Take a look at this Virgin America Safety Instruction video.  It shows how, with a bit of imagination you can get the safety message across in new and interesting ways.  OK so we may not all […]

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The value of facts versus hearsay

We all really want to work with facts. Hearsay and rumour can be diverting and unhelpful, but if used with caution can provide valuable guidance to improving your system. When should you rely on facts and […]

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Supplier Management made simple

Supplier Management is an area that we see neglected time and time again. This article explores supplier management as applied to management systems (Quality, Safety or Environmental) and provides basic guidance to make it a […]

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Are Certification Bodies all the same?

Many companies decide to use an Accredited Body (or Certification Body) purely on the basis of having the most recognised certification marks and that can be a fully justified purchasing decision, however there can also […]

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The definition of a quality company

Some companies are profitable through the exploitation of their workers. Some companies are profitable through the exploitation of their customers. A socially responsible, quality company is successful through hard work and the exploitation of innovation. […]

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Evaluation of Compliance with requirements

Recently Certification Bodies appear to have taken more interest in how organisations evaluate their compliance with requirements.  Several of our customers have suffered nonconformities raised with this type of finding.  This article explores how to […]

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ISO 9001 Logo

What is ISO 9001?

ISO 9001 is an international standard for quality management systems.  A quality management system is a set of policies and procedures that document company quality processes. This post explores the aims of ISO 9001, why […]

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