In March 2013 Rob Kellock Business Consulting launched an Excel based action register which became the backbone to many Management Systems delivered to its smaller customers. The register allows all findings whether from complaints, audits, […]
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A short post to clarify the difference between conformance and compliance – words which are often interchanged, but should they be? Here’s just a few lines to explain the difference between them and also why they tend to become confused.
Recently Certification Bodies appear to have taken more interest in how organisations evaluate their compliance with requirements. Several of our customers have suffered nonconformities raised with this type of finding. This article explores how to […]