Action Register

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In March 2013 Rob Kellock Business Consulting launched an Action Register which became the backbone to many Management Systems delivered to its smaller customers. The register allows all findings whether from complaints, audits, observations or opportunities for improvement to be registered, risk assessed and prioritised. It provides rules to manage findings, manages access and is tailored to suit individual customer’s needs (how findings are categorised, the risk matrix used, the terminology of the company, etc). It integrates with Outlook to assign tasks and can assist with communicating with external stakeholders. It also provides all the data analysis features you could need for a Management Review.

Action Register – Screen Shot

Version History

Version 1.006 – Jul 2019 – In addition to the existing ability to attach files to the closure, you can now attach files to the raising of findings. Capability to add findings to the Register from a web-based Microsoft Form developed (not offered as part of the standard Action Register).

Version 1.005 – May 2019 – Enabled remote data capture via Microsoft Form

Version 1.004 – Jan 2019 – Opportunity Handling added

Version 1.003 – Jun 2015 – Hazard and Complaint handling added

Version 1.002 – Jan 2014 – Improvement of finding closure process recording with attachment of files added

Version 1.001 – May 2013 – Bug fixes and risk rating of findings added

Version 1.000 – Mar 2013 – Initial Version


A word from the Managing Director: “We aim to establish long term, mutually beneficial working relationships, helping organisations grow and avoid the pitfalls that many fall into. Too many organisations feel their certification is a burden. We want to help organisations realise the business benefits of certification apart from meeting a statutory or customer requirement”


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